Minimum age
8 years
Mashreq NEO NXT Account
Mashreq NEO NXT is a free app-based account with a debit card for children aged 8 to 18, opened and supervised by a parent who banks with Mashreq.
At a glance
Key facts
Monthly FeeNo monthly fee
Minimum BalanceNo minimum balance
Account TypeYouth digital
Account access
Debit card included.
For children aged 8–18 with a valid Emirates ID, opened by a UAE-resident parent or guardian who has an active Mashreq account. At 18, the child may open an independent account, close NXT or continue until age 21 with parental confirmation.
Open in the app.
NEO NXT is Mashreq's account for children and teenagers. A parent or guardian who already banks with Mashreq opens it from their own Mashreq Mobile App, and the child then gets a debit card and a separate login to the same app. The child can ask for money, send money, save towards goals and spend with the card. The parent sees it all from their side: they set a weekly or monthly allowance, view every transaction, approve online payments with the one-time password sent to their phone, and decide where the card can be used. There is no fee and no minimum balance. One parent can open up to 5 NEO NXT accounts.
Who can open it
Residency
UAE resident
Child's age
From 8 up to 18 years old, holding a valid Emirates ID.
Parent or guardian
A UAE resident whose own Mashreq account is active applies for the child.
Fees and balance
Minimum balance
None
Monthly fee
Free
Account closure fee
Free
Benefits
NEO NXT Debit Card
The child gets a debit card of their own, activated by the parent in the Mashreq Mobile App.
Parental Controls
Parents set an allowance, see every transaction and control how the card can be used.
Saving Goals
Saving goals in the app let a child put money aside and track progress towards a target.
Child's Own App Login
The child signs in to the Mashreq Mobile App with their own login ID and password.
How to open
Before you apply
1.For children aged 8–18 with a valid Emirates ID, opened by a UAE-resident parent or guardian who has an active Mashreq account. At 18, the child may open an independent account, close NXT or continue until age 21 with parental confirmation.
2.Open in the app.
3.No minimum balance.
4.Debit card included.
Application steps
1.Make sure you, the parent or guardian, have an active Mashreq account. Open one first if you do not.
2.Log in to the Mashreq Mobile App, choose NEO NXT and tap Start Now.
3.Provide your child's Emirates ID details and capture your child's selfie, which is mandatory.
4.Have your child set their own login ID and password during the application.
5.Once the account is active, open the NEO NXT tab, select your child's account and set a PIN to activate the debit card.
Good to know
Good option for
Parents who bank with Mashreq and want to pay an allowance digitally while keeping sight of, and control over, what a child aged 8 to 18 spends.
Consider another account if
You are not a Mashreq customer and do not want to become one, since the parent's active Mashreq account is a condition. You would first need an account such as the NEO Current Account.
Limits built into the account
Each of these is capped at AED 5,000 a month: transfers to Mashreq accounts, transfers to other banks, online card spending, in-store card spending and ATM withdrawals. Parents can set lower card limits. Cash cannot be deposited into a NEO NXT account, so money arrives by transfer. There is no chequebook and no branch counter service.
What happens at 18
When the child turns 18 they have three choices, each made from their own app login: open a regular, independent Mashreq account, ask to close NEO NXT, or keep using it until 21 if the parent confirms. Separately, Mashreq closes an account that holds no funds for 180 calendar days.
Frequently asked questions
Get answers to common questions about the Mashreq NEO NXT Account