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All third-party trademarks, logos, and brand names displayed on this website are the property of their respective owners. They are used for identification and informational purposes only, and their use does not imply affiliation with, endorsement by, or sponsorship from any trademark owner. If you are a trademark owner with concerns, please contact us and we will address them promptly.

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Mashreq NEO Simple Account

Mashreq NEO Simple Account

Mashreq NEO Simple Account is a basic AED account for UAE residents earning under AED 5,000 a month, with no minimum balance and an AED 2.10 monthly fee.

Open account

At a glance

Key facts

Monthly FeeAED 2.10/month
Minimum BalanceNo minimum balance
Account TypeCurrent
See balance requirementsSee all charges

Account access

Debit card included.
For UAE residents aged 18 or above with a valid Emirates ID, monthly salary below AED 5,000 and no other current or savings account in the UAE.
See opening steps

Mashreq NEO Simple is a basic digital bank account for people on lower salaries. It is open only to UAE residents who earn less than AED 5,000 a month and have no other current or savings account anywhere in the UAE. It gives you the essentials: somewhere for your salary to land, a debit card for shopping and cash, transfers inside the UAE and abroad, and bill payments, all from the Mashreq Mobile App. There is no chequebook and no branch counter service. Mashreq publishes the product details in Hindi and Urdu as well as English. If your salary is AED 5,000 or more, the bank points you to the NEO Current Account instead.

Who can open it

Minimum age

18 years

Residency

UAE resident

Maximum salary

Below AED 5,000/month

Fees and balance

The pricing is simple. There is a flat monthly fee of AED 2.10, and no minimum balance, so you are never charged for running the account low. The standard NEO Current Account works the other way round: no monthly fee, but a fall-below fee when balances are small. Day to day, the charge most people meet is for cash. Your first 4 withdrawals each calendar month at a Mashreq ATM in the UAE are free, and from the 5th each one costs AED 2.10. Another UAE bank's ATM costs AED 2.10 every time. Aani instant payments, transfers to other Mashreq accounts and utility bill payments are free, and closing the account costs nothing.

Minimum balance

None

Monthly fee

AED 2.1

Fall-below fee

Free

Account closure fee

Free

Benefits

Free Visa Debit Card

A debit card is issued with the account for everyday purchases and cash withdrawals.

Daily limits: cash withdrawals up to AED 5,000 in 5 transactions and purchases up to AED 5,000 in 5 transactions.

Four Free ATM Withdrawals a Month

The first 4 cash withdrawals each calendar month at Mashreq ATMs in the UAE are free.

From the 5th withdrawal in a month the charge is AED 2.10 each. Other banks' ATMs in the UAE cost AED 2.10 per withdrawal.

Free Aani Instant Payments

Aani instant payments and transfers between Mashreq accounts in the UAE carry no charge.

Utility, phone and Salik bill payments are also free. An international transfer costs AED 26.25.

How to open

Before you apply

1.For UAE residents aged 18 or above with a valid Emirates ID, monthly salary below AED 5,000 and no other current or savings account in the UAE.
2.Monthly salary must be below AED 5,000.
3.No minimum balance.
4.Debit card included.

In plain words

Salary ceiling
This account is reserved for lower incomes. You can open it only if your monthly salary is under AED 5,000. More on this

Documents and terms

Mashreq Key Facts Statement: NEO Simple Account (April 2026)

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Mashreq Neo Simple Account Product

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Good to know

Good option for

UAE residents earning under AED 5,000 a month who need a first bank account for their salary and cannot keep a balance of AED 3,000.

Consider another account if

You already have a current or savings account with any UAE bank, or you need cheques. Either rules this account out. See accounts with no minimum balance for alternatives.

One UAE bank account only

Holding no other UAE current or savings account is a condition for keeping this account, not only for opening it. Mashreq can close the account if you hold or later open another one, or if the information you gave was false or incomplete. It gives reasonable notice first, except where it has to act at once for regulatory, security or risk reasons.

Frequently asked questions

Get answers to common questions about the Mashreq NEO Simple Account

UAE residents aged 18 or above with a valid Emirates ID and a monthly salary below AED 5,000, who do not hold any other current or savings account in the UAE. Non-residents are not eligible.

No. There is no minimum balance and no fall-below fee. The account has a monthly fee of AED 2.10 instead.

No. You must not hold any other current or savings account in the UAE. Mashreq may close the NEO Simple Account if you hold or open one.

Up to 4 cash withdrawals per calendar month from Mashreq ATMs in the UAE are free. From the 5th withdrawal the charge is AED 2.10. Withdrawals at other banks' ATMs cost AED 2.10 in the UAE, AED 6.30 in the GCC and AED 21 internationally.

No. Chequebooks and pay orders are not available on this account. It comes with a debit card.

No. Interest is not applicable to the NEO Simple Account.

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